We understand that you are not always available when the couriers attempt delivery, therefore our couriers will try to leave the products with your neighbours, or will leave a card through your post box for you to contact and arrange a suitable delivery date. Failing this they will make two more attempts on two consecutive business days. If delivery has not been successful by then, the goods will be returned to Obaby in which you will need to contact the retailer to get a refund or re-place the order.

Please also note that we require a signature upon delivery.