FAQ

Welcome!
Welcome to the Obaby FAQ page! We’ve had a chat with our lovely team and put together a list of the questions we hear most often from our amazing customer...
Thu, 24 Apr, 2025 at 3:35 PM
Where can I purchase Obaby products?
We are lucky enough to work with amazing retailers. Whether you like to visit local stores or prefer to shop online, you can find details of our stockists h...
Thu, 24 Apr, 2025 at 3:36 PM
I love my new Obaby item, and want to make sure it is covered under the 2-year guarantee
We kindly ask that you check all of your products within 28 days of delivery to ensure you're happy with their condition. There's no need to registe...
Thu, 24 Apr, 2025 at 3:03 PM
How do I order a replacement part and get a copy of the user manual?
If you have put the fittings for your cot in a safe place, (but the trouble is you can’t remember where that safe place is), or you need any other replaceme...
Thu, 24 Apr, 2025 at 3:10 PM
How can I contact you?
Don’t get us wrong — we love a good chat on the phone! But the best way to reach us is by sending an email with all the relevant details. This helps us help...
Thu, 24 Apr, 2025 at 3:39 PM
Want to make friends?
We love making new friends! Please follow us on social media for updates on our products, nursery inspo, competitions, lots of baby chat and loads more: O...
Thu, 24 Apr, 2025 at 3:07 PM