Your order

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How do I order a replacement part and get a copy of the user manual?
If you have put the fittings for your cot in a safe place, (but the trouble is you can’t remember where that safe place is), or you need any other replaceme...
Thu, 24 Apr, 2025 at 3:12 PM
There is an issue with my order
If you’ve received an incorrect, damaged, or missing item and made your purchase through a retailer, please reach out to their customer service team directl...
Thu, 24 Apr, 2025 at 3:25 PM
I need to cancel my order
If you have ordered through one of retailer friends, then please get in touch with them to cancel your order.  If you purchased your product from us, then ...
Tue, 25 Jan, 2022 at 8:56 AM
How do I return my product?
We really hope you love your new Obaby product, however if for any reason you need to return it, please get in touch with your retailer.  If you purchased ...
Tue, 25 Jan, 2022 at 8:56 AM
Please can I have an update on my order?
We know how exciting it is when you order your dream nursery furniture, and you cant wait for it to arrive!   If you have purchased your order from one of...
Wed, 26 Jan, 2022 at 1:24 PM